How it works
Not a booking app. A concierge desk.
GCSS was built for one reason — specialist access in India runs on personal relationships, not calendars. Every request goes through a human who knows the clinic.
- Step 01
You submit a request
Choose the specialist and share your preferred window and reason for visit. Two minutes.
- Step 02
A named agent picks it up
Within four hours, a Concierge Agent contacts the specialist's clinic on your behalf.
- Step 03
Slot proposed & confirmed
We hold a slot with the clinic, negotiate timing, and confirm back to you.
- Step 04
You pay only after confirmation
Consultation fee + concierge fee are collected via a secure Razorpay link — never before the slot is locked.
- Step 05
We stay with you through the consult
Reminders, rescheduling, prescription follow-ups. One human, one thread.
